Terms of Service
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These terms apply to every order and free trial placed on iptv4kvip.com and to the use of the IPTV4KVip service and customer account. Please read them before you order. When you place an order, you accept these terms.
1. Who we are
IPTV4KVip is operated by Alex Afiko. Contact: contact@iptv4kvip.com, phone and WhatsApp +1 929 342 5132.
2. The service
IPTV4KVip sells subscriptions to an IPTV service to customers worldwide. You watch it on your own devices through a compatible player app or set-top box that accepts Xtream Codes, M3U or MAG details.
- Plan lengths: 3, 6, 12 or 24 months, counted from activation.
- Simultaneous connections: 1 to 4, chosen when you order. This is the number of devices that can watch at the same time.
- What you need: a compatible device and app, and an internet connection that you provide yourself. Picture quality (4K, Full HD or HD) depends on the channel or programme, your device and your connection speed.
Compatible devices and setup steps are listed on the Compatible Devices page.
3. Free trial
You can request a free 24-hour trial for 1 connection, limited to one trial per e-mail address every 30 days. The trial ends automatically and does not turn into a paid subscription.
4. How to order
- Choose the plan length and the number of connections, then fill in the order form: e-mail address, WhatsApp number, country and, optionally, your name. Choose a new subscription or the renewal of an existing one, and enter a coupon code if you have one.
- Check the summary and the total, then place your order. No payment is taken on the website.
- We e-mail you instructions for the payment methods available at that time.
- Once your payment is confirmed, we activate the subscription and your access details become available in your customer account.
We may refuse an order that is incomplete, comes from a country where the service is not offered, or shows signs of fraud. In that case no payment is requested, or any payment received is refunded.
5. Prices and payment
- Each price is the total for the whole plan length, not a monthly price.
- Prices are shown in US dollars (USD) on the English website and in euros (EUR) on the French website. The price that applies is the one shown in the order summary when you place your order.
- You pay only the total price shown. No additional tax is added at checkout; we handle any applicable taxes ourselves.
- Payment is made in one go, using one of the payment methods offered in the instructions we send you. Available methods can change over time.
6. Activation, duration and renewal
We activate the subscription after your payment is confirmed. The plan length starts on the activation date. If activation takes longer than expected, contact us with your order number.
Renewal is manual. There is no automatic renewal and no recurring charge: to continue after the end of your plan, you choose to renew and pay again.
7. Your customer account
You sign in with your e-mail address and a one-time code sent by e-mail; there is no password. Keep access to that mailbox secure, and do not share your access details beyond the number of connections you paid for.
8. Acceptable use
The subscription is for your personal, private use. You must not resell, sublet or share it publicly, show it in a public place, or try to get around the connection limit. You are responsible for using the service in line with the laws of the country where you use it. If you break these rules, we may suspend or end the subscription after telling you why.
9. Availability
We work to keep the service available, but we do not guarantee uninterrupted service. Short interruptions can happen because of maintenance, technical problems or the availability of a channel or programme, and the list of channels and programmes can change. Problems caused by your device, app or internet connection are outside our control; our FAQ explains the most common fixes.
10. Cancellation and refunds
You can ask for a refund within 15 days of your payment for a duplicate payment, or for a service problem our support team cannot resolve (full refund, or compensation instead only if you agree). We process an eligible refund within 24 hours of receiving your eligible request; the time for the money to reach you then depends on your payment provider or bank. These rules do not limit your legal rights as a consumer.
Full details, including the right of withdrawal, are in our Refund and Cancellation Policy, which forms part of these terms.
11. Liability
We are responsible for providing the service you ordered as described in these terms. We are not responsible for problems caused by your equipment, your internet connection or your own use of the service. Nothing in these terms limits the rights you have as a consumer under the law that applies to you.
12. Personal data
We use your data as described in our Privacy Policy and Cookie Policy.
13. Support and complaints
For help or a complaint, contact us by e-mail at contact@iptv4kvip.com or on WhatsApp at +1 929 342 5132, and give your order number.
14. Changes to these terms
We may update these terms. The version that applies to your order is the one published on the date you placed it.